Three maintenance formulas, yearly renewable

Maintenance & service

Ensure your LOXXER solution continues to perform as it should

Safe battery storage does not stop at installation. Regular maintenance ensures that your LOXXER solution continues to function reliably and that any wear or problems are detected in a timely manner.

Our maintenance service is tailored to your installation and usage situation. From an annual preventive check to a comprehensive all-in service contract with interventions and parts: you choose the service level that best fits your organisation.

LOXXER LOX12 charging locker – open compartment with user retrieving charger
Packages

Choose the package that suits you best

Bronze

Basic (€ 29.17 / month)

€ 350 / year
  • 1x preventive maintenance per year
  • Working hours for preventive included
  • Working hours for corrective at rate
  • Travel costs at rate
  • Materials charged separately
  • Telephone support during office hours
  • Response time 5 working days

Silver

Standard (€ 39.58 / month)

€ 475 / year
  • 1x preventive maintenance / year
  • Working hours for preventive & corrective
  • Travel costs included
  • Small material parts included
  • Larger parts charged
  • Telephone support during office hours
  • Response time 2 working days

Gold

Premium All-in (€ 70.83 / month)

€ 850 / year
  • 2x preventive maintenance / year
  • Working hours for preventive & corrective
  • Travel costs included
  • All spare parts included
  • Including risk buffer for materials
  • 24/7 telephone support
  • Response time within 24 hours
Frequently Asked Questions

Frequently Asked Questions about LOXXER maintenance

The three plans differ in the level of support and what is included. Bronze offers an annual preventive check and telephone support. Silver adds, among other things, curative work hours, travel costs, and small parts. Gold provides the most comprehensive service, with two preventive maintenance visits per year, spare parts, 24/7 telephone support, and a response time within 24 hours.

Yes. Even if your LOXXER installation has been in use for some time, you can conclude a maintenance formula. We first assess your installation and determine which service level best fits your situation.

When we identify a problem during an inspection, we discuss the necessary solution with you. Depending on the maintenance package you choose, labour hours, travel, and certain parts are included. This way, you clearly know what to expect in advance.

During a preventive maintenance check, we assess the condition and operation of the relevant components of your LOXXER solution. This allows us to identify and address any issues in a timely manner before they affect the safety or availability of your installation.

For reliable operation, we recommend having your installation checked preventively at least once a year. Depending on your installation, usage, and chosen maintenance plan, more frequent checks may be advisable.

Give your LOXXER cabinet the service it deserves

Choose the maintenance package that fits your installation and leave the maintenance to experts who know your LOXXER solution.

tune Contact an expert